1

Introduction

CoralReef Technologies ("we," "our," or "us") operates the CoralReef application (the "Service"). This Privacy Policy describes how we collect, use, and safeguard your personal information when you use our VPN service.

By accessing or using CoralReef, you consent to the data practices outlined here. If you disagree with any part, please discontinue use of the Service.

2

Information We Collect

We gather only the minimum data required to deliver and improve the Service:

  • Account Credentials: Email address and an encrypted password created during registration.
  • Subscription Records: Purchase history and membership status processed through Apple In-App Purchase. We do not handle or store payment card details directly.
  • Device Metadata: Device model and operating system version for compatibility diagnostics and technical support.
  • Crash Analytics: Anonymized crash reports that help us identify and resolve stability issues.
3

Information We Do NOT Collect

Strict No-Log Policy
We maintain a strict no-log policy. We do not monitor, record, store, or share any of the following:
  • Websites you visit or content you access through the VPN
  • Your original IP address during connected sessions
  • DNS lookup queries routed through our servers
  • Connection timestamps or session durations
  • Volume of data transferred
  • Your geographic location while the VPN is active

Our server infrastructure is configured to operate without persistent storage of user activity data.

4

How We Use Your Information

The limited data we collect serves the following purposes only:

  • Operating and maintaining the VPN service
  • Administering your account and subscription
  • Delivering essential service communications such as security alerts
  • Diagnosing bugs and improving application performance
  • Responding to customer support inquiries

We do not use your data for advertising, behavioral profiling, or any purpose unrelated to the Service.

5

Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. Disclosure may occur only in these circumstances:

  • Apple: Subscription transactions are managed through Apple's App Store infrastructure.
  • Legal Obligations: If compelled by law or valid legal process. Because we do not log VPN activity, we have no browsing data to provide.
  • Safety: To protect the rights, property, or safety of CoralReef Technologies, our users, or the public.
6

Security Measures

We apply industry-standard safeguards to protect your data:

  • AES-256 encryption for all VPN tunnel traffic
  • Encrypted credential storage on our servers
  • Regular security audits and penetration testing
  • Secure, encrypted communication between the app and backend

While no system can guarantee absolute security, we are committed to maintaining the highest practical level of protection.

7

Data Retention

We keep your account information only for as long as your account remains active. Upon account deletion:

  • All personal data is permanently removed within 30 days
  • Anonymous crash analytics may be retained for product improvement but cannot be traced back to you

VPN activity is never stored, so there is nothing to retain or erase.

8

Your Rights

Depending on your jurisdiction, you may exercise the following rights:

  • Access: Request a summary of the personal data we hold about you
  • Correction: Ask us to update inaccurate personal data
  • Deletion: Request permanent deletion of your account and associated data
  • Export: Receive a machine-readable copy of your personal data
  • Objection: Object to certain forms of data processing

To exercise any of these rights, please contact us using the details below.

9

Children's Privacy

CoralReef is not directed at children under the age of 13 (or the applicable minimum age in your region). We do not knowingly collect personal information from children.

If we discover that a child has provided personal data without parental consent, we will delete that information promptly. Please contact us if you believe a child has submitted data to us.

10

Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When material changes occur:

  • The "Effective Date" at the top of this page will be updated
  • We may notify you through the app or by email for significant updates

Continued use of CoralReef after any modification constitutes acceptance of the updated policy.

11

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out:

CoralReef Technologies
Email: 82bz55811@qzshengqing.com

We aim to respond to all privacy-related inquiries within 48 hours.